# Portal VPN

For some parts of our infrastructure, VPN access is required. We do this to protect you from Internet attacks.

Please notice that you can still decide offering services in your cloud without VPN requirement but please ensure you have hardened your service before you do so.

# How to install the VPN client

You need an OpenVPN in your computer:

# Configuration file

Please download and import this configuration file:

VPN config file

phoenix.ovpn 2.28KB

# Connecting

Field	Value
Username	`<the email you use to logon to portal>`
Password	`<portal password>,<OTP>`

Please notice:

the comma between the password and the second factor authentication (OTP)
login via Federated ID (Microsoft, Google) it is not supported - you need a native portal password
- if you did not set it up when you registered, you can set it again with the I Forgot my Password

# Troubleshooting

# Linux

# resolve.conf not updating

In case /etc/resolve.conf does not update properly, add the following line to the phoenix.openvpn file:

ovpn
script-security 2 up /etc/openvpn/update-resolv-conf down /etc/openvpn/update-resolv-conf

OpenVPN and openresolv need to be installed for use on CLI in Ubuntu 22.04.1 LTS

vpn